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About us


Welcome to the Universal Store London™  Website. We’ve searched far and wide to bring you the best quality products available at the most affordable prices possibleUniversal Store London™ is an Online Store that believes in providing the very best products and service to our customers

Universal Store London™ aims to provide a premium quality service structure through the experience of what the customer wants and needs.  Simple effective and easy to use website.  Quality products, great value, prompt delivery and a secure and safe payment facility with responsible customer service for simple hassle-free online shopping.

We share a strong set of humanistic, environmental and social values that guide the way we conduct every aspect of our business. We strive to be a positive presence in our neighbourhood, our community and the global marketplace. We won’t sacrifice our principles for a better bottom line, and we embrace a culture that celebrates environmental and social responsibility.

What's unique about Universal Store London™? The complete shopping experience from start to finish! We invite you to visit our site the same way we would invite you into our homes, and we strive to provide you with unparalleled hospitality and customer service. We want you to enjoy your shopping experience. As an online shopping company, we understand that ordering items on the internet can sometimes seem impersonal.

We don’t believe that shopping online should eliminate that warm, fuzzy feeling you get from discovering excellent products and receiving personal attention. We always have someone available to assist you via phone or email and to answer any questions you may have. We provide a fast and secure checkout and a no-hassle return policy. On our website, you will find effortless site navigation, easy-to-contact customer service, and fast delivery.

For us, the customer is always king. Our total commitment to customers empowers us to work closely together with every customer. When you buy from us, the sale is not complete when we ship your order, it is complete when you are totally satisfied.

We believe online shopping should be transparent and easy, and that will encourage customers to come back again! Thank you for visiting Universal Store London™, and we hope you let us match you up with the perfect product for you. Please do not hesitate to contact us with questions or feedback, and from our product aficionados to you, welcome to the Universal Store London™ family!

We’ve grown so much since our humble beginnings in 2015, but three key pillars have always remained:

An unwavering commitment to providing Our Customers with better value products and services.

A constant obsession to create the best possible shopping experience, from easy purchasing to efficient delivery and reliable after-sales support.

Our revolutionary online-only business model that allows us to bypass the expenses of bricks and mortar stores and pass the savings onto our customers.


Universal Store London™ is owned and operated by MULTIGROUP Ltd Company number 11346876 Registered in England and Wales

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